To move your TFP license you will need to provide the BP Partners Support team the license location information of the server/computer that is currently running the software as well as the information for the new server/computer that the license is being moved to.

Please review the attached documents if you need help accessing your current and new license server/computer information.

Here’s how to retrieve the RLM License File to share with BP Partners Support

If you License File is not in your local computers folders as shown above refer to the following to verify where your license for TFP is pointing to access the txt file that has to be sent to support.

If you run in to any issues seeing the folders and files mentioned in the above documents please refer to the following steps to make the folders and files visable.